To help at this uncertain time, we've extended our returns policy. You must send the Marketplace Product(s) in suitable packaging immediately after, but in any event no later than, fourteen (14) days from the date of the Withdrawal Notice, in accordance with the Adidas returns and withdrawal policy. return the defective item and claim a refund (but note that if you have had the goods for more than 6 months, this refund may be reduced to take account of any use you have had from the goods). Website Operator. If you do not have an account, you will be given the opportunity toregisterfor an accountor to continue as a guest. If you no longer wish to be part of the Loyalty Scheme, you can only leave the Loyalty Scheme if you also close your Frasers Plus Credit Account. Select the item (s) you'd like to return or exchange and specify the reason (s). If you have any queries regarding our use of personal data or this privacy policy, you can write to Data Protection,Unit A, Brook Park East, Meadow Lane, Shirebrook, NG20 8RY. Here are the steps to apply your promotional code or discount code to your order. Contact Us - Dixxon Flannel Co. Dixxon Flannel Co. Dixxon Flannel Co Returns. Pay later. Any remaining value will be stored on the gift card. They may have been a display model in one of our stores and as such may show signs of discolouration, slight marks and evidence of prior fitting. To raise an issue or to make a complaint relating to orders placed through the Website, please contact Customer Services. Items must be in original packaging and all tags attached, Personalised items will not be accepted unless the text is incorrect, or the item is faulty, Underwear, swimwear and pierced jewellery cannot be returned for hygiene reasons, Items which deteriorate or expire rapidly, magazines, items that are sealed for hygiene reasons, computer games with the seal broken or any items that have been inseparably mixed after delivery, cannot be returned, Personalised items will not be accepted unless text is incorrect, or the item is faulty, What payment method you are trying to use, What the products are youre trying to purchase, What internet browser you are using or if you are using our app. Details of the number of active points required and the type of rewards available to be redeemed can be found in your Loyalty Scheme account that is accessed via the Frasers Plus app or will be available on the Frasers Plus website. We are committed to providing you with the best experience possible but appreciate that sometimes things can go wrong. Next Day Delivery for the next day if you order before 9pm (excludes Public / Bank holidays). The Exclusions may be updated from time to time and will be available to view on the Frasers Plus app or the Frasers Plus website. If the problem was caused by reasons other than materials quality or assembly process, the original Marketplace Product(s) will be returned to you. Written communicationsApplicable laws require that some of the information or communications the Seller sends to you should be in writing. That explains the terrible service. After this, it may take up to another 7 days for the money to get back to your payment method, as this depends on the banks' processes. Visit Website Phone: 0344 245 9243 Email: cs@flannels.com Location: Flannels Unit A Brook Part East Shirebrook Manchester NG20 8RY Tell us how Flannels made you happy enter the Frasers Plus Rewards code and PIN, which can be found in your Frasers Plus app, into the gift card text box at the payment stage in the checkout. If we are legally required or if it is reasonably necessary to meet regulatory requirements, resolve disputes, respond to any questions, complaints or claims made by you or on your behalf, prevent fraud and abuse, keep records required by law or enforce our terms and conditions, we may also retain some of your personal data for a limited period of time, even after you have closed your account. Exclusions apply, please see our Returns Policy below for more details. You can get your order delivered to one of our participating stores/branches within the UK. You have 28 days to return your order from the date it's delivered. If your order has been cancelled, you will be refunded to your original method of payment within 3-5 days. Upon carrying out research, I have found there to be a reoccurring theme in Flannels returns/exchange policy as a whole based off customer feedback. If you didn't find the answer to your query above, you can contact our customer service team here. Adidas draws your attention to the washing and maintenance instructions printed on the labels of any Marketplace Product(s). If were unable to resolve your complaint within 8 weeks, well explain the reason why and tell you when we expect to be able to resolve it. You can search for items in a few different ways, to then add them to your shopping cart. Tymit assists us in providing you with access to details about the Loyalty Programme, and in some cases collects your personal data on our behalf. Wareshop2 Limited registered address is Unit A, Brook Park East, Shirebrook, NG20 8RY, Company Number: 09870840 and VAT Number: GB 231 5087 33. Click hereto book your Personal Shopping appointment. if we are processing your data on the basis of our legitimate interests and there are no compelling legitimate grounds for our processing which override your rights and interests. 30 day Return Policy. In the unlikely event that you receive a defective product, you will be entitled to one of the following remedies: Tier 1: within 30 days of receiving the defective item, you can choose to receive either: The Tier 1 right to reject, for perishable goods that would not be expected to last for 30 days, lasts only as long as such perishable goods would reasonably be expected to last. Each clause within these terms will interpreted separately and independently from the others. Frasers Plus Rewards cannot be exchanged for cash or sold or exchanged from one Loyalty Scheme member to another. The same requirements regarding packaging and caring of items applies as mentioned above in the online returns section. Most returns are processed in a few days, but the money can take up to 14 days to appear back in your account. We only show items on our website that are in stock. Next Day Delivery - next day if you place your order before 9pm and receive your order the very next day (excludes Public / Bank Holidays). Any personal data you provide to us and from which you can be identified is stored securely and confidentially and is processed in accordance with applicable legislation and this privacy policy, which sets out what personal data we collect about you when you interact with us and how we use your data. The personal data that we process may be transferred to, and stored outside the UK or European Economic Area ("EEA"). These help us to understand whether youve opened an email and how youve interacted with it. Please read these terms and conditions carefully before accessing and/or ordering any goods from the Website. You can update your Frasers Plus Credit Account profile in the Frasers Plus app or by contacting the Frasers Plus Customer Services team. Dropship Products are only available for standard delivery within the United Kingdom, Next Day Delivery or Click & Collect is not available. You can manage your account and your password in the My Account section. Within 14 days of placing your order please email hellousa@flannel.com.au with your full name, invoice number and the product you wish to return. Using this payment option enables you to pay in 3 monthly interest free payments. The email address has now been entered into your Yahoo! If you have any queries regarding your Frasers Plus Credit agreement, you can find further information here. For example, pre-orders can't be paid with PayPal. Please note that if you would like someone else to collect the parcel on your behalf, they will either need proof of your identity or identification with the same surname as yours. You have the right to withdraw from your contract with Adidas within fourteen (14) days without giving any reason. We reserve the right to amend the terms and conditions of the Loyalty Scheme at any time. You can contact them by (1) post: Exchange Tower, London, E14 9SR, (2) telephone: 0800 023 4567, or (3) by sending an email to complaint.info@financial-ombudsman.org.uk. Rabbit fur) this should be a by-product of the food industry. Sorry we couldn't be helpful. Depending on what delivery option you selected your order might still be out for delivery. You can choose not to use the Loyalty Scheme but you cannot opt out of being enrolled in the Loyalty Scheme. An order acknowledgement does not mean that your order has been accepted. If you have a complaint about how we have handled your personal data, you may be able to ask us to restrict how we use your personal data while your complaint is resolved. Certain items ordered from our Brand Partners may limit the methods of payment available for your order. You must have a Frasers Plus Credit Account to participate in the Loyalty Scheme. To exercise these rights, we need to be suitably satisfied of your identity and so may request you provide identification documents or confirm other details we may hold about you (such as a recent delivery reference or address). This is when a contract for you to purchase the goods from the Seller is formed. Please give us a clear statement that you would like to cancel which includes your name, address, details of the order you wish to cancel and some contact information such as a telephone number or email address. Click the Safe Senders or Safe Recipients tab and select Add, 5. If Adidas are unable to process your order due to technical reasons. The acts, decrees, legislation, regulations or restrictions of any government. If these are disabled, your experience on our website may be interrupted and you may not be able to use a shopping basket or make payment. You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances. To register with your active, valid email address, please click here. All orders are subject to availability of the products and formal acceptance by the Seller (which is in the order confirmation). Or email to data.protection@frasers.group. Social sharing, social login and other social media services we offer are run by other companies. Gift cards may not be refunded, exchanged for cash, used as payment with discount vouchers or taken as deposits. Tier 2: if more than 30 days have passed after you received the goods, you can claim a repair or a replacement of the defective item (but not a refund). You'll be given your voucher by our store staff when you collect your parcel. Copy and paste our email address into the box provided and click "add to list", 5. code. If you're using a gift card and the amount on the gift card doesn't cover the order cost, you can pay the remaining amount with another accepted method. 2. 3,393 were here. Standard Delivery - three (3) to seven (7) days. Dixxon Flannel Co. 94 likes. As a branch of the Middle East-based Islamic State of Iraq and Syria (ISIS), ISIL-Khorasan (ISIL-K) emerged in late 2014 in southern and eastern Afghanistan. To ensure that you receive our emails please follow the instructions below to add our email addresses to your address book for your specific ISP. If you continue to browse our website and don't take steps to change your preferences, you are consenting to our use of cookies.
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